Company Overview
Established in 2010, A.Q.L.A.D.S is a trusted provider of non-motor and complex claims assessment services across both commercial and personal insurance sectors. We specialise in delivering accurate, comprehensive, and efficient loss adjusting solutions that support effective claims management and fair claim outcomes.
Our experienced team is equipped to manage a wide range of complex claims, including business interruption, fidelity, third-party liability, external motor traders, electronic equipment, business all-risk, theft, money, buildings combined, and various other specialised insurance claims. Through our commitment to professionalism, technical expertise, and quality service delivery, we provide reliable assessments tailored to the unique requirements of insurers, brokers, and clients alike.
Mission Statement
A.Q.L.A.D.S is committed to delivering professional, high-quality assessments founded on accuracy, integrity, and attention to detail. Our approach focuses on identifying and assessing the true extent of loss, rather than merely accepting claimed values.
We take pride in conducting thorough investigations, detailed item identification, and comprehensive Value at Risk (VAR) assessments internally, ensuring accurate evaluations, reliable reporting, and fair claim outcomes for all stakeholders involved.
Our Team
Our team has extensive experience in managing more than 20,000 school, commercial, and building claims, reflecting our proven capability, industry knowledge, and reliability in handling complex insurance matters efficiently and professionally.
Through our involvement in a wide range of previous claims, we have developed comprehensive knowledge and established networks within numerous municipalities. This enables us to streamline the claims process by engaging with the appropriate stakeholders quickly and effectively, ensuring faster turnaround times and improved service delivery.
IAN DE BEER
Ian de Beer is a highly experienced specialist in the assessment and investigation of complex insurance claims. His areas of expertise include contents, buildings, commercial and fire claims, business interruption, fidelity, agricultural claims (including livestock, irrigation systems, pivots, and other specialised agricultural losses), educational claims, goods in transit, and a wide range of other complex claims.
ARMAND DE BEER
Armand de Beer specialises in the assessment and handling of contents, commercial, fire, and building claims, with a strong focus on delivering accurate evaluations and professional claims management services.
ELNA VILJOEN
Elna Viljoen is a highly experienced specialist in investigations and the assessment of complex insurance claims, with expertise in contents, commercial, fidelity, fire, goods in transit, educational, and other specialised claims.
SU-MARI DE BEER
Su-Mari de Beer provides professional support and assistance in the handling and administration of investigations, building, contents, commercial, and complex insurance claims, ensuring efficient coordination and high service standards throughout the claims process.
LARA GROBLER
Lara Grobler provides professional administrative and claims support, specialising in investigations, building, contents, commercial, and complex insurance claims, with a strong focus on accuracy, efficiency, and client service excellence.
LORETTE VAN ZYL
Lorette van Zyl specialises in Virtual Assessments, as well as building, contents, and commercial claims. She also leads the company’s digital marketing and branding initiatives, overseeing the design and strategic development of marketing content and online presence. In addition, she manages the back-office administration and operational support for the South African reseller division of Blitzz, ensuring efficient coordination and professional service delivery.